> For the complete documentation index, see [llms.txt](https://help.goorm.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.goorm.io/ko/edu-student/faq.md).

# 자주 묻는 질문(FAQ)

- [채널 가입 신청이 승인 대기중이라고 나옵니다](https://help.goorm.io/ko/edu-student/faq/join-request.md)
- [수강 신청을 했는데 강좌가 안 보입니다.](https://help.goorm.io/ko/edu-student/faq/apply-lecture.md): 수강 중이던 강좌가 사라졌습니다.
- [실수로 시험을 종료했을 때, 다시 시험을 칠 수 있나요?](https://help.goorm.io/ko/edu-student/faq/reenter-exam.md)
- [수강 취소를 하고 싶어요](https://help.goorm.io/ko/edu-student/faq/retraction-application.md)
- [수강취소했는데 환불이 안되었습니다](https://help.goorm.io/ko/edu-student/faq/refund.md)
- [모바일 버전 지원도 되나요?](https://help.goorm.io/ko/edu-student/faq/mobile-version.md)
- [\[화상강의\] 카메라와 마이크가 안 뜹니다.](https://help.goorm.io/ko/edu-student/faq/..md)


---

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