goormIDE End of Service – FAQ
[End of goormIDE]
Until when will goormIDE be available?
goormIDE will be discontinued in sequence according to the schedule below, and all functions except credit and membership payments will be available as usual until the end of the service.
2025-09-22 (Mon): Announcement of goormIDE end, discontinuation of yearly/monthly membership sign-ups
2025-09-29 (Mon), 10:00 (UTC+9): Discontinuation of charging paid credits
2025-10-29 (Wed), 10:00 (UTC+9): End of goormIDE
After the end, you will no longer have access to all your Containers, Dashboard page, Custom images, etc. Please make sure to refund any remaining paid credits and backup your data before the end.
Why is goormIDE ending?
First, we would like to sincerely thank everyone who has used goormIDE.
goormIDE has been preparing a new platform, Arkain, to meet the rapidly changing technology environment and the diverse needs of developers. Arkain is a next-generation development platform that builds on the strengths of goormIDE and incorporates AI technology, and will provide even better user experience and productivity.
[Membership / Credit Refunds]
Are remaining credits refundable?
Yes. You can apply for a refund of your remaining paid credits by clicking the [Refund] button in the ‘Dashboard page > Billing page’ page.
Free credits given as attendance rewards, events, membership benefits, etc. are not eligible for refunds and can be used until the end of the service.
The minimum for a refund is 0.5 credits. Please check your credit balance. (USD)
Are memberships refundable?
Yes. As of the end of service date (2025-10-29), if you have a membership with more than 1 day remaining, you will be automatically refunded based on the number of days remaining.
If your membership is scheduled to renew before the end-of-service date on October 29, 2025, your recurring payment will be canceled automatically and you will not be charged.
Any remaining membership days after 2025-10-29 (end date) will be automatically refunded to the original payment method.
* Refund amount formula: Total amount paid - (Total amount paid ÷ 365 × number of days used) → Number of days used = Payment date to ‘2025-10-29’
If I don't cancel my recurring payment, will I continue to be charged?
No. Effective 2025-09-22, all recurring membership payments will automatically cease on their scheduled payment dates, and you will not be charged again. You do not need to apply for cancellation.
Will the free credit I received with my membership be refunded?
No. The free credit provided as a benefit of membership is not eligible for refund. If you refund your membership, you will only receive a prorated refund based on the number of days remaining.
Can I get a refund to another card or account?
No. Refunds will only be issued to the original payment method used for payment.
Can I get a partial refund for just some of my credits?
Refunds are only available per transaction. You can select which transaction to refund, but partial refunds within a single transaction are not allowed.
When will my refund be credited?
Credit Refunds: Processed immediately upon request. It typically takes 3–5 business days for the refund to appear, depending on your card issuer.
Membership Refunds: Will be processed after goormIDE ends on October 29, and we will send a separate email notification through the PG company you used for billing when it is complete.
Can I cancel my refund request?
No. Credit refund requests cannot be canceled, so please make sure to review carefully before applying.
[Data Backup]
How do I back up my data?
Please make sure to back up your data using one of the following methods before goormIDE ends. For more information on how to back up your data, please check our Data Backup guide.
Backup via Git: Use a Git repository to back up your project.
Export folder/file: Run the container → Right-click the folder/file to back up → Click [Export Folder/File] → Choose a compression format
If you have any difficulties during the process, you can always contact us via chat for help.
Until when do I have to back up my data?
You can back up your data until 2025-10-29 at 10:00 (UTC+9). Please back up early, as there may be heavy traffic just before the end date.
Can I backup all my containers at once?
Unfortunately, bulk backup of all containers at once is not supported. Please back up each container individually.
How can I back up custom images?
To back up a custom image, please create a container using the image and then backup the data in the container. Please refer to our Data Backup guide for more information.
How can I transfer my custom domain to Arkain?
If you need to transfer your domain, please contact us via chat and we will guide you through the process.
[Arkain]
What will goormIDE be replaced by?
goormIDE will be replaced by a new platform called Arkain. 👉 [Explore Arkain]
Arkain is more than just a coding environment, it is a next-generation Cloud Development Environments (CDEs) that automates the entire development process based on AI technology. With the ability to design projects in natural language and auto-generate code, it makes development easier and faster.
Will my goormIDE account information be transferred to Arkain?
No. Customer information registered in goormIDE will not be transferred to Arkain. If you wish to use Arkain, you will need to register for a new account.
Your goormIDE account will continue to be maintained, but your payment information will be stored for a certain period of time and then securely destroyed in accordance with relevant laws. If you wish to delete your account, please use [My Settings page > Delete Account].
What are the key differences between goormIDE and Arkain?
Arkain is a next-generation development platform with deep integration of AI technology, offering the following differentiating features.
AI-Powered Development tools: Create services or apps just with natural language prompts using Arkain Snap (AI Agent) and increase development speed with our built-in AI Assistant.
Template Community: Create and share your project templates — discover ready-made templates, remix them, and start building fast from the community.
Advanced Collaboration: Improve team collaboration efficiency with real-time simultaneous access, code modification, and Container sharing.
Easy and Fast Setup: Quickly build a development environment according to your desired tech stack and computing resource specifications.
Turn your ideas into reality quickly with AI technology at Arkain!
[Customer Support]
Who can I contact if I have any questions?
If you have any further questions regarding the end of goormIDE, please contact us via chat.
Last updated
Was this helpful?